Terms of Use

Effective Date: 15.11.2024

By accessing and using this website, you agree to comply with the following terms and conditions.



1. Services

• Our website provides detailed information about the range of services we offer, including plumbing, heating, gas, electrical, drainage, oil, and home emergency services. Please note that all content is for general informational purposes only and should not be interpreted as professional advice. For tailored guidance or specific service requests, we encourage you to contact us directly.

2. User Responsibilities

• You must be at least 18 years old to use our services.
• You are responsible for providing accurate and truthful information.
• You agree not to misuse the website for fraudulent or unlawful purposes.

3. Payments Terms

• Payment for services rendered must be made as specified in the service agreement.
• If payment is not received within the agreed-upon time frame, services may be suspended or terminated, and any outstanding balance will incur additional fees for recovery.
• Any delays in payment may also result in a delay of scheduled services, and the customer may be responsible for any extra costs incurred due to this delay.

4. Limitation of Liability and Warranties

• Warranties: We stand behind the quality of our work, and most standard services come with a 30-day warranty, ensuring peace of mind for our clients. However, it's important to note that certain types of services or specific work may not be covered under warranty, depending on the nature of the project. For larger, more complex projects, extended warranty options may be available to provide additional protection and assurance. Before any work begins, we will thoroughly discuss and outline the specific warranty terms that apply, including any exceptions or limitations. Our goal is to ensure you fully understand the warranty coverage, so you can make an informed decision with complete confidence.

• Limitation of Liability: Our services are provided on an "as is" basis, with no warranties or guarantees beyond the 30-day period following the completion of plumbing, heating, gas, electrical, drainage, or emergency home services. To the fullest extent permitted by law, we disclaim all liability for any indirect, incidental, special, or consequential damages arising from the use, or inability to use, our services. This includes, but is not limited to, loss of profits, business interruption, damage to property, or any other financial or economic loss. We are not responsible for delays caused by third parties, unforeseen circumstances, or conditions beyond our control, such as supply chain issues, adverse weather, access restrictions, or issues related to pre-existing conditions. In the case of emergency services, we do not assume responsibility for any unforeseen complications or risks arising from immediate intervention. In no event shall our total liability exceed the amount paid by the client for the specific services rendered under the applicable agreement.

5. Intellectual Property Rights

All content, logos, and trademarks displayed on this website are the exclusive property of Intercity Gas Ltd., unless otherwise indicated. Logos representing qualifications and training programs are the intellectual property of the respective organizations. Unauthorized reproduction, distribution, or modification of any materials on this website is strictly prohibited. Qualification and training logos are used solely for identification purposes and remain the property of the accrediting institutions.

6. Governing Law

These Terms of Use shall be governed and interpreted in accordance with the laws of England and Wales.

7. Contact Us

For any questions or concerns regarding these terms, please email info@intercitygas.co.uk or call 0330 133 8081.

Sarah W.
Home Owner

Samrina

Home Owner

Lee

Home Owner