Servicing vs. Repairing Your Boiler – What’s the Difference and Which Do You Need?
Service vs. repair: understanding the basics
It’s easy to confuse a boiler service with a boiler repair, but they’re very different. Knowing the difference can save you money and help you make the right call.
What is a boiler service?
A service is preventative. It’s a routine check-up carried out once a year to:
- Inspect parts for wear and tear
- Test safety devices and controls
- Clean key components
- Check efficiency and emissions
Think of it like a car MOT, it keeps things running smoothly and legally safe.
What is a boiler repair?
A repair is reactive. It’s when something has already gone wrong like having no hot water, hearing strange noises, or faced with a complete breakdown. The engineer diagnoses the issue and replaces or fixes faulty parts.
Which one do you need?
If your boiler is working fine but it’s been a year or more since the last check: you need a service.
If your boiler has developed a fault or stopped working: you need a repair.
Sometimes, both are required — a repair now, and a service later to prevent repeat issues.
Why choose Intercity Gas?
We handle both servicing and repairs, across all boiler brands. Our engineers are known for their quick turnaround and honest advice, we won’t replace parts unnecessarily and we’ll always explain your options clearly.
Book your service or repair with Intercity Gas today and keep your home warm and safe.